Renê M. Gonçalves
About Renê M. Gonçalves
Renê M. Gonçalves serves as the Chief Operating Officer at C6 Bank, where he has worked since 2018. He has extensive experience in the banking sector, having held various leadership roles at institutions such as Banco Safra and Itaú Unibanco.
Work at C6 Bank
Renê M. Gonçalves has served as the Chief Operating Officer at C6 Bank since 2018. In this role, he manages customer service, back-office operations, and collections. He oversees process automation initiatives utilizing Robotic Process Automation and Geolocalization. Additionally, he leads teams focused on Artificial Intelligence technologies, including Natural Language Processing and Intelligent Character Recognition. Under his leadership, C6 Bank has expanded its services to offer accounts in multiple currencies, including Reais, Euro, and Dollar.
Previous Experience at Banco Safra SA
Before joining C6 Bank, Renê M. Gonçalves worked at Banco Safra SA as Superintendente Executivo de Operações - Banco de Atacado from 2017 to 2018. His tenure lasted for 8 months in São Paulo, where he contributed to operational management within the wholesale banking sector.
Career at Itaú Unibanco
Renê M. Gonçalves has extensive experience at Itaú Unibanco, where he held several positions. He served as Diretor de Operações - Pequenas e Médias Empresas from 2009 to 2013 for 4 years and as Superintendente de Qualidade do Atendimento - Banco de Varejo from 2004 to 2006 for 2 years. He also worked as Gerente de Políticas de Crédito - Banco de Varejo in 1999 and as Gerente de Planejamento Comercial - Banco Comercial from 2000 to 2002. His career at Itaú Unibanco began as a Trainee de Risco de Crédito from 1996 to 1998.
Educational Background
Renê M. Gonçalves holds a Master of Business Administration (MBA) from the Massachusetts Institute of Technology - Sloan School of Management, which he completed from 2002 to 2004. He also studied at Fundação Getúlio Vargas, where he achieved a Pós-Graduação Lato Sensu in Administração de Empresas from 1997 to 1999. Additionally, he earned a degree in Engenharia de Produção with an emphasis in Mecânica from Universidade de São Paulo from 1991 to 1995.
Contributions to Financial Services
Renê M. Gonçalves has played a significant role in developing innovative financial services aimed at enhancing competition and promoting financial inclusion in Brazil. His efforts at C6 Bank focus on expanding access to banking services and improving operational efficiency through technology.