Rodrigo H.
About Rodrigo H.
Rodrigo H. is a Customer Services Specialist at C6 Bank, with a background in various banking and customer service roles across multiple institutions in Brazil. He holds degrees in Business Administration and Financial Management.
Current Role at C6 Bank
Rodrigo H. has been employed at C6 Bank as a Customer Services Specialist since 2021. In this role, he is responsible for assisting customers with their inquiries and providing support related to banking services. His experience in customer service contributes to the overall efficiency and effectiveness of the bank's operations.
Previous Experience at Cielo
Prior to his current position, Rodrigo worked at Cielo as an Analista de Back Office from 2012 to 2014. During his two years at Cielo, he was involved in back-office operations, which included managing transactions and ensuring the smooth functioning of the company's financial processes in São Paulo e Região, Brasil.
Professional Background in Banking
Rodrigo has a diverse background in the banking sector. He worked at Itaú Unibanco as a Caixa Bancário Comercial from 2010 to 2012, providing commercial banking services. He then transitioned to Banco Sofisa S/A as a Consultor de Investimento from 2020 to 2021, focusing on investment consulting. Additionally, he served at Safra as an Analista de Relacionamento Comercial | Meios de Pagamento from 2017 to 2019, where he managed commercial relationships and payment methods.
Educational Background
Rodrigo studied Administração de Empresas at Faculdade Sumaré, where he earned a Bacharelado em Administração from 2013 to 2017. He furthered his education at UNINOVE, studying Gestão Financeira and achieving a Tecnologia degree from 2021 to 2023. His educational qualifications support his expertise in business administration and financial management.
Experience in Customer Service
Rodrigo's career includes significant experience in customer service roles. He worked at Atento as an Analista de Serviços from 2014 to 2017, where he provided service support and managed customer interactions. This experience has equipped him with skills essential for his current role at C6 Bank.