Andrés Cepeda
About Andrés Cepeda
Andrés Cepeda is the Global Head of Customer Operations at Cabify, with a diverse background in consulting, growth management, and financial analysis.
Title
Andrés Cepeda is currently the Global Head of Customer Operations at Cabify, a role he has held since 2019.
Professional Experience at Cabify
Andrés Cepeda joined Cabify in 2017 as a Global Consultant, a position he held for two years until 2019. He then transitioned to the role of Global Head of Customer Operations. His tenure at Cabify includes overseeing global customer operations and enhancing service delivery across various regions.
Past Roles and Responsibilities
Andrés Cepeda has held several significant positions before his current role at Cabify. He worked at Maxi Mobility and Wunder Mobility, with positions ranging from Global Consultant to Growth Manager. His experience also extends to being an Entrepreneur in Residence at Mercadoni and a Country Manager at Tripda. He has held entrepreneurial roles at Rocket Internet AG and consulted for The Breakthrough. In academia, he has served as a professor at Universidad de los Andes and worked as a financial analyst at Banco Finandina.
Education and Expertise
Andrés Cepeda pursued his education at Universidad de Los Andes in Bogotá, Colombia. He earned an Engineer's degree in Industrial Engineering and a Master of Science in Industrial Engineering. His subjects of study included Operations Research, Industrial Engineering, and Finance. Andrés possesses advanced skills in data analysis using PeriscopeData and creating Excel spreadsheets with macros.
Skills in Digital Marketing and Market Research
Andrés Cepeda holds a solid background in digital marketing and market research. He specializes in optimization and statistics, using these disciplines to drive strategic business decisions. His keen interest in learning from diverse industries further informs his analytical and strategic approach.