Brenda Munar
About Brenda Munar
Brenda Munar is the Customer Operations Manager - B2B at Cabify in Bogotá, Colombia, with a background in logistics, team leadership, and human resource management.
Title at Cabify
Brenda Munar holds the position of Customer Operations Manager - B2B at Cabify. She has been in this role since 2022 and is based in Bogotá, Distrito Capital, Colombia. Her responsibilities likely involve overseeing customer operations specifically for business-to-business interactions, ensuring that customer needs and operational goals are met effectively.
Previous Roles at Cabify
Prior to her current role, Brenda Munar served as Customer Support Lead at Cabify from 2020 to 2022. During this time, she was responsible for managing customer support functions, likely focusing on improving customer service and operational efficiency.
Work Experience at LATAM Airlines
In 2019, Brenda Munar worked with LATAM Airlines as an intern for a period of 5 months. This role likely provided her with exposure to the aviation industry and enabled her to gain insights into airline operations and customer service.
Roles at Mercadoni
Brenda Munar has also worked at Mercadoni in various capacities. She was the Capacity Lead from 2018 to 2019, managing logistical capacities for 7 months. Prior to that, she was the Live Operations LatAm Coordinator for 4 months in 2018, where she coordinated live operations across Latin America.
Education and Expertise
Brenda Munar has an educational background in business administration and human resources. She earned a Bachelor of Business Administration (BBA) from Politécnico Grancolombiano, where she studied from 2017 to 2022. Additionally, she specialized in Human Talent and Strategy Management at Universidad Europea Miguel de Cervantes from 2021 to 2022. Her focus is on continuous improvement projects, logistics, and team leadership.