Carlos Cruz Crespo
About Carlos Cruz Crespo
Carlos Cruz Crespo is a Customer Support Agent at Cabify in Chile, with a background in customer service roles in Venezuela and a degree in Business Administration from Universidad Rafael Belloso Chacín.
Current Position at Cabify
Carlos Cruz Crespo is currently employed as a Customer Support Agent at Cabify. He began his tenure in 2018 and continues to serve in this role in Chile. His responsibilities include addressing customer inquiries and ensuring a positive service experience. His current role allows him to leverage his extensive background in customer support to enhance client satisfaction.
Previous Roles in Customer Support
Before joining Cabify, Carlos worked at Sanitas Venezuela Medicina Prepagada as an 'Ejecutivo integral' from 2015 to 2017 in Venezuela, where he was engaged in comprehensive customer support duties. Additionally, he served as an 'Ejecutivo de Cobranzas' at Centro Médico Docente Paraíso from 2014 to 2015, focusing on billing and payment collection. Carlos also briefly worked at Servicios RH in 2014, holding the position of 'Ejecutivo de centro de contacto bod' for two months, where he was responsible for managing contact center operations.
Academic Background
Carlos Cruz Crespo holds a degree in 'Licenciatura en Administración de Empresas' from Universidad Rafael Belloso Chacín, having studied from 2007 to 2015. This extensive eight-year program equipped him with a solid foundation in business administration principles. Prior to this, he achieved 'Bachiller en Ciencias' from Unidad Educativa Centro Moderno Educativo in 2005 after one year of study. His early education was completed at Unidad Educativa Colegio “Los Álamos,” where he studied from 1993 to 2004.