Caroll Nieeto
About Caroll Nieeto
Caroll Nieeto is a Customer Services Specialist at Cabify in Bogotá, Colombia, with previous experience at Concentrix and educational background in business administration, marketing, and human resources.
Current Role at Cabify
Caroll Nieeto is currently serving as a Customer Services Specialist at Cabify. Since joining in 2021, she has been based in Bogotá, Distrito Capital, Colombia. In her role, she focuses on addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Her experience in customer service spans several years, equipping her with the skills necessary to excel in this position at Cabify.
Previous Experience at Concentrix
Before joining Cabify, Caroll Nieeto worked at Concentrix, a global business services company. She held the role of Especialista de proyecto and Customer Service Agent from 2019 to 2021. During her two-year tenure in Bogotá, Distrito Capital, Colombia, she was responsible for managing customer projects and providing front-line customer support. Her work involved project management, addressing customer concerns, and maintaining high standards of customer service.
Educational Background at Corporación Unificada Nacional de Educación Superior CUN
Caroll Nieeto pursued her higher education at Corporación Unificada Nacional de Educación Superior CUN, where she attained a degree in Administración y Dirección de Empresas. This academic background has provided her with a strong foundation in business management and administration, which she applies in her professional roles.
Marketing and Sales Education at CENTRO INCA
In 2010, Caroll Nieeto completed a course in Mercadeo y ventas at CENTRO INCA. This education equipped her with essential skills in marketing and sales, enabling her to understand customer needs and market dynamics better. This knowledge is instrumental in her customer service roles, helping her provide more effective and strategic support.
Diploma in Human Resource Management from Politécnico de Colombia
Caroll Nieeto also holds a diploma in Gestión de recursos humanos/Administración de personal, general, from Politécnico de Colombia. This qualification has given her insights into human resource management and personnel administration, adding to her diverse skill set. Her education in human resource management complements her expertise in customer service, providing a holistic approach to managing both customers and organizational personnel effectively.