Daniela Encinas Welch
About Daniela Encinas Welch
Daniela Encinas Welch is currently a Delivery Associate at Cabify, with a diverse background in customer support, hospitality, and administrative roles.
Current Title and Role at Cabify
Daniela Encinas Welch currently works at Cabify as a Delivery Associate, a position she has held since 2021. In this role, she is responsible for coordinating and managing delivery operations, ensuring efficiency and customer satisfaction. Her role involves close collaboration with different departments to streamline the delivery process and improve operational performance.
Previous Roles at Cabify
Before her current role, Daniela Encinas Welch held several positions at Cabify. From 2020 to 2021, she worked as a Customer Support Associate, handling customer inquiries and providing solutions. She also served as a Customer Excellence Associate for Perú-Ecuador in 2020, focusing on enhancing the customer experience. Additionally, Daniela was an Onboarding Associate in Peru from 2018 to 2019, where she managed the onboarding process for new drivers and ensured they met company standards.
Experience in the Hospitality Industry
Daniela Encinas Welch has substantial experience in the hospitality sector. She worked as an Ejecutivo de ventas at Decameron All Inclusive Hotels & Resorts for three months in 2017. Prior to that, she was a Server de Banquetes at Westin Hotels & Resorts from 2015 to 2016, where she played a key role in banquet operations and guest services. Daniela's early career includes a stint as a W/W at TGI Fridays in Miraflores, Lima, Perú, in 2014.
Administrative Roles
Daniela Encinas Welch has also held administrative roles in various organizations. From 2013 to 2014, she worked as an Auxiliar administrativo at W&G Engineering Safety in Pucallpa, Perú. Additionally, she had earlier roles at Café Z in 2011 where she served as a Cajero for six months and as an Azafata for eleven months.
Education in Hospitality Management
Daniela Encinas Welch studied at CENFOTUR where she achieved qualifications in Administración/Gestión hotelera. This education laid the foundation for her extensive career in both the hospitality and customer service sectors, equipping her with the skills needed to succeed in various roles.