Danilo Nocella
About Danilo Nocella
Danilo Nocella is a Customer and Driver Relationship Management Coordinator & Growth Analyst at Cabify in Montevideo, Uruguay, with extensive experience in data analysis and customer service roles.
Current Role at Cabify
Danilo Nocella has been serving as a Customer and Driver Relationship Management Coordinator & Growth Analyst at Cabify since 2019. In this role, he is responsible for managing relationships between the company and its customers and drivers. His duties likely involve analyzing growth data and optimizing customer and driver engagement strategies. Danilo operates out of Montevideo, Uruguay, contributing to Cabify's growth and user experience improvements.
Previous Work at Despegar.com
Danilo Nocella worked at Despegar.com from 2017 to 2019 as a Fulfillment Data Analyst. During his two-year tenure, he was involved in analyzing data related to travel booking fulfillment processes. His analytical skills would have played a crucial role in enhancing operational efficiencies and improving customer satisfaction metrics within the company. This experience further solidified his data analysis capabilities.
Career at AFAP SURA
Prior to his role at Despegar.com, Danilo Nocella worked at AFAP SURA from 2012 to 2015 as an Ejecutivo de Canales Digitales, followed by a role as an Ejecutivo de Servicio al Cliente from 2011 to 2012. Over these four years, he gained significant experience in customer service and the management of digital channels, which contributed to his expertise in handling customer relationships and improving service efficiency.
Education Background
Danilo Nocella studied at Universidad de la República, where he achieved a Licenciatura en Economía from 2016 to 2022. Additionally, he earned a degree in Tecnólogo Químico from the same university, completing this program between 2012 and 2018. His educational background in economics and chemical technology underscores his analytical and technical competencies.
Early Work Experience
Danilo Nocella began his career at Nuevo Siglo Cable TV as an Ejecutivo del servicio de atención al cliente, working there from 2009 to 2011. He then moved to AFAP SURA, working in customer service roles, before shifting to information analysis at Pronto! from 2016 to 2017. These roles provided him extensive experience in customer service and data analysis, forming a strong foundation for his later roles.