Dolores Canales Iglesia
About Dolores Canales Iglesia
Dolores Canales Iglesia is a Senior Customer Excellence Specialist at Cabify with extensive experience in customer service and financial advisory roles in Madrid.
Title
Dolores Canales Iglesia holds the position of Senior Customer Excellence Specialist Global CEX Operations. She is known for her extensive experience in various roles across different companies, primarily in Madrid, Comunidad de Madrid, España.
Current Role at Cabify
Dolores Canales Iglesia currently holds the role of Senior Customer Excellence Specialist Global CEX Operations at Cabify. She started this position in 2021 and is based in Madrid, Comunidad de Madrid, España.
Past Experience at Vodafone
Dolores worked at Vodafone in multiple roles. From 2011 to 2019, she served as Specialist in model design and products, and from 2000 to 2011, she was Specialist in planning and development for Channel IVR (Interactive Voice Recognition). Both roles were based in Madrid.
Past Experience at Airtel
Dolores had an extensive career at Airtel in Madrid, starting as Responsable de Atención al Cliente Particulares from 1996 to 1997. She then worked as Consultora de Formación from 1997 to 1998, as Responsable de seguimiento de Grandes Cuentas from 1998 to 1999, and finally as Supervisora del departamento de formación from 1999 to 2000.
Education and Degree from Universidad Complutense de Madrid
Dolores Canales Iglesia studied Económicas at Universidad Complutense de Madrid and achieved her Licenciatura in 1970.