Gonzalo Lopez Ceron Cofiño
About Gonzalo Lopez Ceron Cofiño
Gonzalo Lopez Ceron Cofiño is the Director de CEX & Operaciones Europa at Cabify, responsible for overseeing fleet management, operational excellence, quality standards, and customer service. He has extensive experience in digital transformation within the airline industry and holds an Executive MBA from IESE Business School.
Company
Gonzalo Lopez Ceron Cofiño currently works at Cabify as Director de CEX & Operaciones Europa. Cabify is a ride-hailing company based in Madrid Area, Spain, where he has been working since 2019. The company focuses on providing transportation services and optimizing urban mobility.
Title
Gonzalo Lopez Ceron Cofiño holds the title of Director de CEX & Operaciones Europa at Cabify. He is responsible for overseeing and managing customer experience and operations across Europe. His role involves strategic planning, implementation, and consolidation of operational frameworks.
Education and Expertise
Gonzalo Lopez Ceron Cofiño completed an Executive MBA at IESE Business School - University of Navarra from 2016 to 2018. He also holds a Master of Science (MSc) in Thermal Power (Power, Propulsion, and the Environment) from Cranfield University, completed in 2012. His education began with achieving an Ingeniero Aeronautico degree from Universidad Politécnica de Madrid, where he studied Aerospace, Aeronautical, and Astronautical Engineering from 2004 to 2011.
Professional Background
Before joining Cabify, Gonzalo Lopez Ceron Cofiño worked at several prestigious companies. He was a Manager - Estrategia y operaciones at Capgemini Invent from 2018 to 2019 in Madrid Area, Spain. Prior to that, he was a Consultor senior - Estrategia y operaciones at Iberia Express from 2015 to 2018. He also served as Jefe de proyectos PMO - Operaciones y transformación at ITP Engines UK Ltd. from 2014 to 2015. Additionally, he worked as Jefe de proyecto PMO at AERNNOVA AEROSPACE from 2012 to 2014 and as an Ingeniero I+D at Cranfield University from 2011 to 2012.
Operational Expertise at Cabify
At Cabify, Gonzalo Lopez Ceron Cofiño is instrumental in defining and implementing strategies for developing and consolidating operations. He leads four critical areas: fleet and asset management, operational excellence, quality standards, and customer service. His role involves generating feedback and analysis to support customers, drivers, and partners, and focuses on delivering value propositions, optimizing fleet operations, and ensuring service quality.
Experience in Digital Transformation
Gonzalo Lopez Ceron Cofiño has extensive experience in digital transformation within the airline industry. His background includes strategic and operational roles where he contributed to the digital evolution and operational improvements of various airline-specific companies.