Hector Quintela Montano

Hector Quintela Montano

Customer Support Analyst @ Cabify

About Hector Quintela Montano

Hector Quintela Montano is a Customer Support Analyst at Cabify in Madrid, Spain, with a background in psychology and chemical engineering from Universidad Complutense de Madrid.

Customer Support Analyst at Cabify

Hector Quintela Montano currently works as a Customer Support Analyst at Cabify. He has been with the company since 2021, based in Madrid, Comunidad de Madrid, España. In his role, Hector is responsible for managing customer inquiries and providing support to ensure customer satisfaction.

Professional Experience at Cabify

Before taking on his current role, Hector held the position of Excellence Associate at Cabify from 2018 to 2021. Throughout his three years in this role, he worked in Madrid y alrededores, España, focusing on service quality and operational excellence within the company.

Early Professional Roles

Earlier in his career, Hector Quintela Montano gained diverse experience in various roles. In 2018, he worked as a Camarero at Restaurante el Castillo del Bosque for 2 months and as a Taquilla at Yelmo Cines for 4 months, both in Madrid y alrededores, España. These positions provided him with foundational customer service skills.

Internship at Orbium Desarrollo

In 2021, Hector completed a 4-month internship at Orbium Desarrollo as an Estudiante en prácticas. This opportunity allowed him to gain practical experience in the field, contributing to his professional growth in the Madrid, Comunidad de Madrid, España area.

Educational Background in Psicología and Ingeniería Química

Hector Quintela Montano studied at Universidad Complutense de Madrid, where he pursued various fields of study. He achieved a Máster Universitario en Psicofarmacología y Drogas de Abuso between 2019 and 2021, and earned a Grado in Psicología from 2015 to 2018. Additionally, he studied Ingeniería Química and achieved a Grado from 2011 to 2014.

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