Inés María Barros Vázquez
About Inés María Barros Vázquez
Inés María Barros Vázquez is a Customer Success Executive B2B at Cabify, with extensive experience in customer success and operations roles across various companies in Spain and Argentina.
Customer Success Executive B2B at Cabify
Inés María Barros Vázquez currently holds the position of Customer Success Executive B2B at Cabify. Since joining the team in 2023, she has been responsible for developing and implementing sales strategies aimed at meeting revenue targets through the growth of existing accounts. Additionally, she focuses on the effective renewal of all assigned accounts with favorable terms and conditions. Her role includes conducting regular account reviews to highlight key results and analyze metrics and ROI. Inés also specializes in consultative techniques to educate clients on utilizing Cabify's services and solutions based on industry knowledge. She collaborates closely with internal teams to ensure customer satisfaction during implementation processes.
Customer Success Specialist at Polín et moi
Prior to her role at Cabify, Inés María Barros Vázquez worked as a Customer Success Specialist at Polín et moi from 2022 to 2023. During her time there, she was based in Madrid and worked on-site. Her responsibilities included managing customer relationships and ensuring the successful adoption of Polín et moi's products and services. In this role, she focused on enhancing customer satisfaction and providing support to solve customer inquiries effectively.
Customer Operations Analyst at Cecabank
Inés María Barros Vázquez worked as a Customer Operations Analyst at Cecabank between 2019 and 2021. Over the course of two years, she was located in Madrid and worked on-site. Her duties primarily involved analyzing customer operations and ensuring smooth processes within the organization. She contributed to optimizing operational efficiency and provided support to the customer service teams. Her role significantly impacted the customer experience and operational performance at Cecabank.
Educational Background
Inés María Barros Vázquez pursued higher education at two esteemed institutions. She earned a Master of Business Administration (MBA) from Esden Business School, completing her studies in 2022. Prior to that, she obtained a Licenciatura en Relaciones Públicas from Universidad del Salvador, where she studied from 2015 to 2018. Her educational background has equipped her with extensive knowledge and skills in business administration and public relations, which have been instrumental in her professional career.