Jenni Rojas Trujillo
About Jenni Rojas Trujillo
Jenni Rojas Trujillo is a Customer Success professional with extensive experience in account management and customer satisfaction across multiple countries, currently working at Sparky Animation and Cabify.
Title and Current Roles
Jenni Rojas Trujillo currently holds the title of Customer Success. She is working at Sparky Animation as an Account Manager in Singapore since 2019. Additionally, she has been working at Cabify in Madrid, Spain. At Cabify, she has served as a Customer Success Manager since 2018 and as a Corporate Sales Executive since 2016.
Previous Work Experience
Jenni Rojas Trujillo has a diverse work history encompassing various roles across multiple countries. She worked at Gointegro in Buenos Aires, Argentina, serving as a Customer Satisfaction Manager from 2015 to 2016, and as a Customer Satisfaction Executive from 2012 to 2015. Prior to that, she worked at Stock Uno Grupo De Servicios in Madrid as Redes Y Promociones for one year from 2011 to 2012. She also took on freelance roles in Community Management and Social Media Strategy from 2010 to 2012.
Education and Expertise
Jenni Rojas Trujillo has a well-rounded educational background that enhances her ability to manage customer relationships effectively. She studied Ciencias de la comunicación at Universidad de San Martín de Porres and achieved her Licenciada in 2003. She holds a Postgraduate degree in Community manager & social media from Universitat de Barcelona, and another Postgraduate degree in Producción y comunicación de eventos culturales from Universitat Ramon Llull. Additionally, she has achieved a Power MBA from ThePowerMBA.
Skills and Competencies
Jenni Rojas Trujillo possesses strong skills in communication, negotiation, and persuasion. These skills are crucial for her roles in business development and customer success. Her ability to communicate effectively and resolve problems while maintaining focus on objectives has been demonstrated across various roles she has undertaken. Her background in cultural event production and communication complements her business development expertise.
International Experience
Jenni Rojas Trujillo has extensive international experience, having worked in Argentina, Spain, Singapore, and the United States among other countries. This extensive international exposure has equipped her with a unique perspective and a solid understanding of customer needs and business development in diverse cultural contexts. Her roles across these varied locations required a high level of commitment and attention to detail.