María José Vargas Díez
About María José Vargas Díez
María José Vargas Díez is the Global Head of Customer Operations Excellence at Cabify and a professor at UDIT, with over 15 years of experience in various sectors including transport-mobility, defense, and training.
Title
María José Vargas Díez holds the title of Global Head of Customer Operations Excellence at Cabify. In addition, she is a Professor at UDIT, Universidad de Diseño y Tecnología.
Professional Experience
María José Vargas Díez has a diverse professional background with extensive experience across several sectors. Currently, she works at Cabify in the strategic role of Global Head of Customer Operations Excellence, where she has been since 2022. She also contributes to the academic sphere as a Professor at Universidad de Diseño y Tecnología (UDIT). Previously, she held multiple positions at Talgo, including Head Operational Excellence & Digitalization, Head of Innovation Strategy and Culture, Knowledge & Innovation Manager, and R&D Project Engineer spanning from 2010 to 2022. She also worked as a Design Engineer at Indra for three years from 2007 to 2010. Furthermore, she is the Co-founder of WOODENDOT, a role she has held since 2012.
Educational Background
María has an extensive educational background that augments her expertise in various areas. She completed an Executive Program in Digital Transformation at IEBS (2022-2023) and an In-company Program at the University of Deusto in 2020. Additionally, she achieved a Postgraduate Program in Innovation Expert from Universidad Politécnica de Madrid (2018-2019). In 2014, she completed a Postgraduate Program in Iniciativa Emprendedora at Escuela de Organización Industrial. She holds a Master in Design Engineering from Universidad Nacional de Educación a Distancia (U.N.E.D.), achieved between 2012 and 2014, and a Degree in Industrial Design Engineering from Universidad de Extremadura, earned from 2002 to 2006.
Expertise in Various Sectors
Over her 15-year career, María José Vargas Díez has gained experience in several domains including transport-mobility, defence, habitat, contract, and training. Her extensive expertise in these sectors has enabled her to take on varied roles across different organizations, contributing to their growth and innovation.
Focus on Innovation and Organizational Culture
María strongly believes in the power of new technologies to enhance business competitiveness. She enjoys tackling new challenges and is passionate about providing creative solutions. She emphasizes the importance of a paradigm shift in organizational culture to foster innovation and focuses on projects that aim for measurable profitability and differential value propositions.