Yndira Triveño
About Yndira Triveño
Yndira Triveño is a Customer Operations Specialist at Cabify with extensive experience in brand management, product management, and trade marketing across various companies including JTI and Unilever.
Company
Yndira Triveño is currently employed at Cabify. She holds two roles at the company: Customer Operations Specialist, starting in 2023, and Global Customer Operations Excellence Specialist, starting in 2022. Cabify is based in Madrid, Comunidad de Madrid, España, and her work arrangement is hybrid.
Title
Yndira Triveño's current titles at Cabify are Customer Operations Specialist and Global Customer Operations Excellence Specialist. In these roles, she focuses on enhancing customer operations and maintaining global excellence in service standards.
Previous Experience at JTI
Yndira Triveño has extensive experience at Japan Tobacco International (JTI). She held multiple roles, including Brand Manager (Agile Team Iberia) from 2019 to 2020, Product Manager (Winston) from 2018 to 2019, Visibility Manager for 4 months in 2017, and Merchandising and GWP Associate Temporary for 6 months also in 2017. Her positions were primarily based in Madrid y Alrededores, España.
Professional Background
Before joining Cabify and JTI, Yndira Triveño worked at Unilever as a Category Management and Trade Marketing Coordinator (Perfect Store) from 2011 to 2015, and as a Channel Analyst – Modern Trade from 2010 to 2011, in Lima, Perú. She also worked at Grupo Ultramar as an Assistant Sales from 2009 to 2010, at Backus as a Receptionist from 2008 to 2009, and at Marina Transport SAC as a Customer Service Agent in 2008, all in Lima, Perú.
Education and Expertise
Yndira Triveño has a diverse educational background. She earned a Master Internet Business (MIB) from ISDI from 2021 to 2022. She achieved an MBA from EAE Business School in 2015. She completed a Diplomado in Trade Marketing from Universidad Peruana de Ciencias Aplicadas in 2010 and earned a Bachelor in International Business Administration from Universidad de San Martín de Porres, studying from 2005 to 2009.