Stephenie Hoehndorf
About Stephenie Hoehndorf
Stephenie Hoehndorf serves as the Head of Marketing Innovation & Intelligence at CableLabs, a position she has held since 2021. With a background in marketing and extensive experience in client loyalty and retention, she has worked in various roles across multiple companies, including Savvis and CenturyLink.
Work at CableLabs
Stephenie Hoehndorf has been serving as the Head of Marketing Innovation & Intelligence at CableLabs since 2021. In this role, she focuses on enhancing marketing strategies and leveraging intelligence to drive innovation within the organization. Her tenure at CableLabs spans three years, contributing to the company's initiatives in the Greater Denver Area.
Education and Expertise
Stephenie Hoehndorf earned a Bachelor of Science in Marketing from George Mason University, where she studied from 1997 to 2001. Additionally, she obtained a Professional Certificate in Master Business Analysis from Villanova University, completing her studies there from 2007 to 2008. This educational background supports her expertise in marketing and business analysis.
Professional Background
Stephenie Hoehndorf has extensive experience in various marketing and client management roles. She worked at Savvis in multiple capacities, including Account Executive, Director of Account Management, and Manager of Client Solutions & Churn Management, among others. Her career also includes a position as Director of Business Customer Experience at CenturyLink and as Director of Customer Experience & Product Strategy at Kyrio.
Career Progression at Savvis
Hoehndorf's career at Savvis spanned over a decade, during which she held several key positions. She began as an Account Executive in 2001 and progressed to roles such as Regional Sales Director-West and Director of Global Client Loyalty & Retention Intelligence. Her responsibilities included managing client relationships and developing retention strategies.
Experience at CenturyLink and Kyrio
At CenturyLink, Stephenie Hoehndorf served as Director of Business Customer Experience from 2013 to 2015, focusing on enhancing customer interactions. Following that, she worked at Kyrio from 2018 to 2021 as Director of Customer Experience & Product Strategy, where she contributed to the development of customer-centric strategies and product initiatives.