Toi Terel De Shay
About Toi Terel De Shay
Toi Terel De Shay is an experienced Account Manager currently working at CAC Specialty, where he has been since 2021. He has a background in account management and project leadership, with previous roles at Swyft Filings and Black Box, and holds a Bachelor's degree in Hospitality Administration from Tuskegee University.
Work at CAC Specialty
Toi Terel De Shay has been employed at CAC Specialty as an Account Manager since 2021. In this role, De Shay is responsible for managing customer accounts and driving sales initiatives. De Shay focuses on improving client confidence levels and expanding market share within the Professional & Cyber Solutions team. The position involves facilitating and servicing processes for a dedicated book of business, showcasing De Shay's expertise in account management.
Previous Experience at Swyft Filings
Before joining CAC Specialty, Toi Terel De Shay worked at Swyft Filings as an Account Manager from 2019 to 2021. During this two-year tenure, De Shay managed customer accounts and contributed to sales growth. This experience helped develop skills in solutions selling and account management, which are essential for success in the current role.
Background in Project Coordination
Toi Terel De Shay has a background in project coordination, having worked at Black Box as a Project Coordinator and Account Manager from 2018 to 2019. This role lasted six months and involved overseeing project-related tasks, which contributed to De Shay's proficiency in project leadership, including scheduling and procurement.
Education and Expertise
Toi Terel De Shay earned a Bachelor's degree in Hospitality Administration/Management from Tuskegee University, studying from 2010 to 2015. This educational background supports De Shay's expertise in both business-to-business (B2B) and business-to-consumer (B2C) sales environments, enhancing the ability to manage diverse customer needs effectively.
Experience at Starbucks and CTRL Collective
Toi Terel De Shay gained early career experience as a Supervisor at Starbucks from 2015 to 2017. This role lasted two years and involved managing team operations. Additionally, De Shay worked at CTRL Collective as a Community Associate from 2017 to 2018, where responsibilities included community engagement and support.