Cynthia Kester
About Cynthia Kester
Cynthia Kester serves as the Vice President of Delivery Success at Cadalys, Inc., a position she has held since 2021. She has extensive experience in Salesforce consulting and has previously worked in various roles at Summa Technologies, CGI, and Cadalys.
Current Role at Cadalys
Cynthia Kester serves as the Vice President of Delivery Success at Cadalys, Inc. since 2021. In this role, she is responsible for ensuring that delivery processes meet client expectations and align with company objectives. Her leadership focuses on optimizing service delivery and enhancing client satisfaction.
Previous Experience at Cadalys
Before her current position, Cynthia worked at Cadalys, Inc. as the Director of Enterprise Services from 2020 to 2021. In this capacity, she managed enterprise-level projects and contributed to the development of service strategies that supported client needs.
Experience at CGI
Cynthia held the position of Director of Consulting Services at CGI from 2017 to 2020. During her tenure, she oversaw consulting operations and worked on various projects aimed at improving service delivery and client engagement in Pittsburgh, Pennsylvania.
Education and Salesforce Certifications
Cynthia has a diverse educational background, including studies in Computer Programming at Muhlenberg College. She has pursued multiple Salesforce certifications, including Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, and Salesforce Certified Community Cloud Consultant. She has also completed courses in Salesforce.com Administration Essentials and Visual Basic Development.
Previous Role at Summa Technologies
From 2014 to 2017, Cynthia worked as a Senior Consultant specializing in Salesforce.com at Summa Technologies in Pittsburgh, PA. In this role, she provided consulting services and support for Salesforce implementations, contributing to the success of various client projects.