Ji Yong Jeung
About Ji Yong Jeung
Ji Yong Jeung serves as the Managed Services Team Lead at Cadence Solutions, where he has worked since 2022. He specializes in implementing OpenText ECM solutions and has a background in technology management and software applications.
Current Role at Cadence Solutions
Ji Yong Jeung currently holds the position of Managed Services Team Lead at Cadence Solutions. He has been in this role since 2022, working on-site in Edmonton, Alberta, Canada. In this capacity, he oversees the managed services team, ensuring effective delivery of services and solutions to clients.
Previous Experience at Cadence Solutions
Prior to his current role, Ji Yong Jeung worked at Cadence Solutions as a Senior Technical Analyst from 2021 to 2022 for a duration of 7 months. He also served as a Technical Analyst at the same company for 11 months in 2021. His responsibilities included implementing OpenText ECM solutions, focusing on the Content Suite Platform and xECM platform for Engineering.
Education and Expertise
Ji Yong Jeung studied at the Northern Alberta Institute of Technology (NAIT), where he earned a Bachelor of Technology (B.Tech. Hons) in Technology Management from 2016 to 2018. He also attended Japan Electronic College, achieving a Diploma in Computer Software and Media Applications from 2001 to 2004. His expertise includes OpenText Capture Center and OpenText Intelligent Capture.
Customer Service Experience
Before his technical roles, Ji Yong Jeung worked as a Customer Service Representative at UW Insure Brokers from 2017 to 2018 for 10 months in the Edmonton, Canada Area. This position involved interacting with clients and providing support, contributing to his skills in customer relations.