Andrew H.
About Andrew H.
Andrew H. is a Training Specialist Team Lead at Calabrio, Inc., where he has worked since 2015. He has extensive experience in training roles, previously working at IBM, Thomson Reuters, and Prudential Relocation.
Work at Calabrio
Andrew H. has been employed at Calabrio, Inc. as a Training Specialist Team Lead since 2015. His role involves overseeing training initiatives and ensuring the effective delivery of training programs. He collaborates with various teams to align training with organizational objectives and optimize training processes. His experience at Calabrio spans over nine years, during which he has contributed to the development and implementation of training solutions that enhance employee performance.
Previous Experience at IBM
In 2015, Andrew H. worked at IBM as a Global Service Desk Trainer for a brief period of two months. His responsibilities included training personnel in service desk operations. This role provided him with valuable experience in a global corporate environment, contributing to his expertise in training and development.
Career at Regis Corporation
Andrew H. served as the Regis Division Salon Coordinator at Regis Corporation from 1997 to 2000. In this position, he coordinated salon operations and contributed to the training of staff within the organization. His experience in this role helped him develop skills in team management and operational efficiency.
Experience at Prudential Relocation
From 2000 to 2003, Andrew H. worked as a Relocation Manager at Prudential Relocation. He managed the relocation process for clients and oversaw the necessary technologies and personnel for training development. This role enhanced his project management skills and provided insights into client service and support.
Background and Education
Andrew H. studied at Western Illinois University, where he earned a Bachelor of Science (BS) degree in Business Teacher Education from 1982 to 1987. His educational background laid the foundation for his career in training and development, equipping him with essential knowledge and skills in business education.
Experience at Thomson Reuters
Andrew H. worked at Thomson Reuters as a Global Service Help Desk Trainer from 2008 to 2015. During his seven years in this role, he was responsible for training staff on help desk operations and service delivery. His tenure at Thomson Reuters further solidified his expertise in training methodologies and customer service.