Daniel Acosta
About Daniel Acosta
Daniel Acosta is a Sales Engineer and Co-Founder of Apricus Finds, with extensive experience in technical sales and customer service. He has worked in various roles at Houston Methodist and VITAS Healthcare, and currently serves as a Sales Engineer at Calabrio, Inc., where he utilizes his technical expertise to support the sales team.
Work at Calabrio
Daniel Acosta has been employed at Calabrio, Inc. as a Sales Engineer since 2022. In this remote-based role, he utilizes his technical expertise to create customized solutions that align with customer needs. He plays a vital role in the pre-sales process, assisting the sales team in closing deals and exceeding revenue targets. His responsibilities include conducting product demonstrations and technical presentations to potential customers, effectively showcasing the value of Calabrio's solutions. Additionally, he builds and maintains strong relationships with customers, serving as a trusted advisor throughout the sales process.
Previous Experience at Houston Methodist
Prior to joining Calabrio, Daniel Acosta worked at Houston Methodist in various roles. He served as an Applications Analyst III - Call Center from 2016 to 2021, where he gained experience in application support. He then advanced to the position of Senior Application Analyst for 11 months before transitioning to his current role at Calabrio. His tenure at Houston Methodist provided him with a solid foundation in technical analysis and customer service within a healthcare setting.
Experience at VITAS Healthcare
Daniel Acosta's career includes significant experience at VITAS Healthcare, where he held multiple positions from 2010 to 2016. He started as an Admissions Coordinator, followed by roles as a Customer Service Supervisor and a Workforce Management Analyst. His diverse responsibilities in these roles contributed to his understanding of customer service operations and workforce management, enhancing his skills in technical solutions and customer engagement.
Education and Expertise
Daniel Acosta studied at Key College, where he focused on CAD/CADD Drafting and/or Design Technology/Technician, achieving an Associate of Arts - AA degree in 2000. This educational background has equipped him with technical skills that complement his professional experience. His in-depth understanding of Calabrio's products, services, and solutions positions him as a technical expert within the company, allowing him to effectively address customer needs and demonstrate the return on investment of the solutions offered.