Ed Creasey
About Ed Creasey
Ed Creasey serves as the Vice President of Solution Engineering at Calabrio, Inc., where he focuses on integrating technology with business needs. With extensive experience in client services and consulting, he emphasizes the importance of tailored solutions and customer engagement.
Work at Calabrio
Ed Creasey currently holds the position of Vice President of Solution Engineering at Calabrio, Inc., a role he has occupied since 2024. Prior to this, he served as the Global Head of Pre-Sales (Interim) at Calabrio from 2023 to 2024. He has also been the Director of Pre-Sales Engineering and Consulting since 2020. His experience at Calabrio emphasizes his commitment to integrating technology solutions with business needs.
Previous Experience in Solution Engineering
Before joining Calabrio, Ed Creasey worked at NICE Systems as Consulting Director for the EMEA region from 2013 to 2019. He also held the position of Client Services Director at Nexidia from 2009 to 2012. His earlier role at Nexidia as Engagement Manager lasted from 2007 to 2009. Additionally, he was a Partner at Cavendish Consulting for a brief period in 2006 to 2007.
Education and Expertise
Ed Creasey studied at the University of Leeds, where he earned a Bachelor of Arts (BA) in Classical Civilisation from 1990 to 1993. He also attended Abingdon from 1983 to 1990. His educational background supports his expertise in solution engineering and consulting within the technology sector.
Advocacy and Philosophy
Ed advocates for the effective integration of people and software capabilities to address business opportunities. He emphasizes the importance of not overwhelming users with technology and focuses on providing solutions that deliver real value. He believes in tailoring technology solutions to meet specific business needs while exceeding customer expectations.
Public Speaking and Customer Engagement
Ed Creasey has a passion for public speaking and aims to engage audiences to create memorable experiences. He believes in being present with customers throughout their journey, from the initial stages to completion, to ensure a comprehensive and satisfactory experience.