James Cooper
About James Cooper
James Cooper is an Operations Specialist currently employed at Calabrio, Inc. in Minneapolis, Minnesota, where he has worked since 2022, following a diverse career in operations and customer success roles across various companies.
Work at Calabrio
James Cooper has been employed at Calabrio, Inc. since 2022, serving as an Operations Specialist. In this role, he contributes to the operational efficiency of the organization. Prior to this position, he worked as a Customer Success Operations Coordinator at Calabrio from 2020 to 2022, where he focused on enhancing customer satisfaction and operational processes.
Previous Experience at Alarm.com
Before joining Calabrio, James Cooper worked at Alarm.com as a Support Operations Associate from 2018 to 2020. During his two years in this role, he was involved in supporting operational functions and improving customer service processes in the Greater Minneapolis-St. Paul Area.
Background in Retail Management
James Cooper has extensive experience in the retail sector, having held various positions at Aeropostale, Inc. He worked as a Sales Associate from 2010 to 2013, then progressed to Sales Lead from 2013 to 2014, and later served as an Assistant Manager from 2014 to 2015. Additionally, he worked as an Assistant Merchandising Manager at American Eagle Outfitters from 2016 to 2018 and as a Sales Associate at LUSH Fresh Handmade Cosmetics from 2015 to 2018.
Education and Expertise
James Cooper studied at Saint Paul College, where he earned an Associate's degree in Business Administration and Management from 2012 to 2014. His educational background provides a foundation for his roles in operations and customer success within various organizations.