Joan Santos
About Joan Santos
Joan Santos is a Product Manager specializing in Partner Integrations at Calabrio, Inc., where she has worked since 2023. She has over a decade of experience in various technical roles, including positions at Verint and Calabrio, and holds a Bachelor's degree in Electric Engineering with a concentration in Communications.
Current Role at Calabrio
Joan Santos currently serves as a Product Manager for Partner Integrations at Calabrio, Inc. She has held this position since 2023, working remotely. In her role, she focuses on managing and enhancing partner integrations, contributing to the overall product strategy and execution.
Previous Experience at Calabrio
Prior to her current position, Joan Santos worked at Calabrio, Inc. as a Technical Lead from 2022 to 2023. Before that, she served as a Senior Implementation Engineer from 2018 to 2022. Her experience at Calabrio spans various roles, emphasizing her expertise in implementation and technical leadership.
Experience at Verint
Joan Santos has extensive experience at Verint, where she worked in multiple roles from 2008 to 2018. She began as a Project Solutions Engineer from 2008 to 2011, then progressed to Technical Team Lead from 2011 to 2013, and finally served as a Solution Delivery Architect from 2013 to 2018. Her tenure at Verint involved remote work across these positions.
Education and Qualifications
Joan Santos earned a Bachelor of Science degree in Electric Engineering with a concentration in Communications from Universidad Nacional Pedro Henríquez Ureña. She completed her studies from 1999 to 2004, laying the foundation for her career in technology and product management.