Jordan Hagen
About Jordan Hagen
Jordan Hagen is a Product Owner at Calabrio, Inc., where he has worked since 2019. He has a background in computer science and has held various technical roles, including Cloud System Architect at Infor and Technical Project Manager at MediaBeacon.
Work at Calabrio
Jordan Hagen has been employed at Calabrio, Inc. as a Product Owner since 2019. In this role, he focuses on enhancing product usability and creating detailed product roadmaps. His work contributes to the overall effectiveness of the company's offerings in the market. Calabrio, based in Minneapolis, Minnesota, specializes in workforce optimization and customer engagement solutions.
Previous Experience at Infor
Prior to his role at Calabrio, Jordan Hagen worked at Infor as a Cloud System Architect from 2012 to 2017. During his five years at Infor, he was based in Saint Paul, Minnesota. His responsibilities included managing cloud-based systems and ensuring their optimal performance.
Experience at MediaBeacon
Jordan Hagen served as a Technical Project Manager at MediaBeacon from 2017 to 2019. In this position, he managed projects related to digital asset management and business process management systems. His role involved collaborating with various stakeholders to ensure successful project outcomes.
Education and Expertise
Jordan Hagen studied at the University of Wisconsin-River Falls, where he earned a Bachelor of Business Administration (B.B.A.) with a focus on Computer Science and Information Technology Administration and Management from 2008 to 2012. He possesses proficiency in technical tools and platforms such as IBM WebSphere, AWS, Perl, PowerShell, and SQL, which support his roles in product management and IT operations.
Skills in Collaboration and IT Operations
Jordan Hagen is skilled in building partnerships and collaborating effectively with stakeholders, customers, vendors, and team members. He has expertise in provisioning servers and patch automation, which contributes to efficient IT operations. His experience in creating product roadmaps and enhancing product usability through iterative methodologies further supports his effectiveness in his current role.