Kiki Wang
About Kiki Wang
Kiki Wang is a 2nd Line Service Desk Engineer at Teleopti in Stockholm, Sweden, with over nine years of experience in the service desk field. Previously, Wang held various engineering and technical support roles at companies in the United States and China.
Work at Teleopti
Kiki Wang has been employed at Teleopti as a 2nd Line Service Desk Engineer since 2015. In this role, she has contributed to the Service Desk team for nine years, operating out of Stockholm, Stockholms Lan, Sweden. Her responsibilities include providing technical support and resolving issues for clients, ensuring efficient service delivery.
Previous Experience at Landesk Software
Kiki Wang has a significant tenure at Landesk Software, where she has worked as a Technical Support Engineer since 2011. Prior to this role, she served as a Test Engineer from 2005 to 2011. Her combined experience at Landesk Software spans over 13 years, during which she has developed expertise in technical support and software testing.
Background in Software Engineering
Kiki Wang began her career in software engineering at Hisoft Technology International Limited as a Test Engineer from 2004 to 2005. She later worked as a Developer Engineer at Sinocom Software Group Limited from 2002 to 2004. This foundational experience in software development and testing has contributed to her current roles in technical support and service desk operations.
Education in Computer Science
Kiki Wang studied at Beijing University of Technology, where she earned a Bachelor's degree in Computer Science from 1998 to 2002. This academic background provided her with essential knowledge and skills in computer science, forming the basis for her career in the technology sector.