Kyle Delaney
About Kyle Delaney
Kyle Delaney is a Cloud Solutions Engineer at Calabrio, Inc. since 2017, with extensive experience in cloud technologies and a background in telecommunications and sales engineering.
Work at Calabrio
Kyle Delaney has been serving as a Cloud Solutions Engineer at Calabrio, Inc. since 2017. In this role, he focuses on cloud storage technologies, file sync and share, and endpoint backup solutions. His responsibilities include acting as a trusted advisor on the latest technologies, providing valuable insights to clients, and closing deals with premier customers at the 'C' level. His extensive experience in contact center applications and integrations with vendors such as Avaya, Cisco, and Genesys enhances his contributions to the company.
Education and Expertise
Kyle Delaney holds a Bachelor of Science degree in Computer Information Systems from San Diego State University, which he attended from 1997 to 2000. He also earned a Master of Business Administration from Kutztown University of Pennsylvania between 2006 and 2008. His educational background is complemented by the CompTIA Cloud+ Certification, which enhances his expertise in cloud technologies. He possesses skills in scripting languages such as JSON and Python, as well as web technologies including HTML and CSS.
Background
Kyle Delaney has a diverse professional background, beginning his career in the United States Air Force as a Telecommunications Engineer from 1989 to 1995. He later worked at NICE Systems for 12 years as a Sales Engineer, followed by positions at various companies including SAP, CTERA Networks, CallidusCloud, and Southern California Edison. His roles have consistently involved technical support, solutions engineering, and sales engineering, demonstrating a strong foundation in IT and cloud solutions.
Technical Skills and Experience
Kyle Delaney has extensive technical skills and experience in cloud technologies and integration. He has worked with leading cloud vendors such as Amazon Web Services, Microsoft Azure, and IBM Softlayer. His technical expertise includes RESTful API and database solutions, specifically PostgreSQL and MS SQL. He also has a solid understanding of security protocols such as AES, TLS, SSL, SSO/SAML, X.509/PKI, and SHA-1, which are critical in the cloud solutions landscape.
Professional Achievements
Throughout his career, Kyle Delaney has demonstrated strong negotiation skills and a focus on Configure, Price and Quote (CPQ) solutions and Customer Relationship Management (CRM) for Sales, Service, and Marketing. His experience includes leading contact center recording and analytics initiatives, showcasing his ability to manage complex projects and deliver results. His broad range of technical expertise and experience positions him as a key player in the cloud solutions field.