Leonore Phillips, PhD
About Leonore Phillips, PhD
Leonore Phillips, PhD, is a Senior UX Researcher at Calabrio, Inc. with extensive experience in user experience research and design, having previously held positions at NovuHealth, Resideo, and Best Buy, among others.
Work at Calabrio
Leonore Phillips has been employed at Calabrio, Inc. as a Senior UX Researcher since 2021. In this role, she focuses on enhancing user experience through research and design methodologies. Her work involves conducting user interviews, usability testing, and heuristic evaluations to identify areas for improvement in product design. Based in Minneapolis, Minnesota, she contributes to the development of user-centered solutions that align with Calabrio's mission to optimize customer engagement.
Previous Experience in UX Research and Design
Prior to her current position, Leonore Phillips worked at NovuHealth as a Service Designer and Research Consultant from 2020 to 2021. She also held the position of Experience Design Researcher at Resideo from 2019 to 2020. Her earlier experience includes a role as a Senior User Experience Researcher at Best Buy through Hamm Interactive in 2018. These positions allowed her to apply her expertise in user experience research and design across various industries.
Educational Background and Qualifications
Leonore Phillips holds a Doctor of Philosophy (Ph.D.) in Cultural Anthropology from the University of Minnesota-Twin Cities, completed between 2006 and 2016. She also earned a Master of Science (M.S.) in Computer Software Engineering from the University of St. Thomas from 2018 to 2022. Additionally, she obtained a Bachelor of Arts (B.A.) in Anthropology and German from the University of California, Berkeley, from 2001 to 2004. Her educational background supports her research capabilities in both qualitative and technical domains.
Research Expertise and Projects
Leonore Phillips has a strong background in ethnography and socio-linguistic transcription, which informs her research methodologies. She has worked on various projects addressing topics such as multiculturalism, childhood education, startup culture, and user experience. Her expertise includes conducting heuristic evaluations to identify usability issues in design. This diverse research experience enhances her ability to understand user needs and improve product usability.
Commitment to Continuous Learning
Leonore Phillips is currently pursuing a Master of Science in Software Engineering, reflecting her dedication to expanding her technical skills and knowledge in software development. In her free time, she enjoys solving programming puzzles, which indicates her passion for problem-solving and continuous learning in the field of programming. This commitment to personal and professional growth is evident in her ongoing education and practical applications of her skills.