Mark Bridge
About Mark Bridge
Mark Bridge serves as the Sr. Director of Solutions Engineering at Calabrio, Inc., where he emphasizes a 'Sales First Culture' and leads Solutions Engineering Teams across North America. He has a diverse background in IT, networking, and telecommunications, with previous roles at Avaya and Marathon Oil Company.
Work at Calabrio
Mark Bridge currently serves as the Sr. Director of Solutions Engineering at Calabrio, Inc., a position he has held since 2020. His role involves managing Solutions Engineering Teams across North America, with a strong emphasis on customer success through solution discovery, demonstrations, and designs. Prior to this, he held various positions at Calabrio, including Strategic Architect, Director of Solution Engineering, and Manager of Solutions Engineering. His tenure at Calabrio spans from 2012 to the present, reflecting his extensive experience in the organization.
Previous Experience at Avaya
Before joining Calabrio, Mark Bridge worked at Avaya as a Contact Center Specialist and Solutions Architect from 2007 to 2013. During his six years in the Phoenix, Arizona area, he developed expertise in contact center solutions and architectural design, contributing to his overall skill set in the telecommunications industry.
Education and Expertise
Mark Bridge studied Computer Science at Davis College, where he achieved a qualification in Computer Programming from 1979 to 1980. He also pursued Continuing Education in Liberal Arts at the University of Alaska Anchorage. His educational background supports his extensive experience in managing IT, Networking, Applications Software Development, and Telecommunications, particularly during his time at Marathon Oil Company.
Leadership and Team Management
In his leadership roles, Mark Bridge emphasizes the importance of driving a 'Sales First Culture' across Solutions Engineering Teams. He has managed teams focused on customer success and has a background in supporting Sales and Services at Local Exchange Carrier and Interconnect Companies. His leadership approach also highlights the significance of diversity, belonging, and inclusion.
Background in Oil Industry
Mark Bridge has a background in the oil industry, where he played a key role in commissioning Offshore Oil Platforms and Onshore Production Facilities. This experience has contributed to his technical knowledge and understanding of complex operational environments, further enhancing his capabilities in solutions engineering.