Michael K. Pavek, Cspo
About Michael K. Pavek, Cspo
Michael K. Pavek is the Director of Product Management at Calabrio, Inc., where he oversees platform services and infrastructure for cloud-based SaaS solutions. He has extensive experience in product management, having previously held senior roles at Improbable and the US Army, and holds degrees from the Naval Postgraduate School and Saint John's University.
Work at Calabrio
Michael K. Pavek currently serves as the Director of Product Management at Calabrio, Inc. since 2024. In this role, he leads the development of platform services, including login, user management, and UI/UX for a cloud-based SaaS suite valued at $200 million annually. He is responsible for pricing and packaging strategies for contact center data management and analytics solutions. Prior to this position, he worked as a Senior Product Manager at Calabrio from 2023 to 2024, contributing to the company's product management initiatives in a hybrid work environment in Minneapolis, Minnesota.
Previous Experience at Improbable
Before joining Calabrio, Michael K. Pavek held the position of Senior Technical Product Manager at Improbable from 2021 to 2022. His tenure at Improbable was remote and based in the Greater Minneapolis-St. Paul Area. In this role, he focused on technical product management, leveraging his expertise in workforce engagement solutions within the SaaS industry.
Education and Expertise
Michael K. Pavek earned a Master's Degree in Modeling and Virtual Environments Simulation from the Naval Postgraduate School, where he studied from 2012 to 2014. He also completed Intermediate Level Education at the U.S. Army Command and General Staff College from 2007 to 2008. His academic background includes a Bachelor's degree in International Business from Saint John's University, which he obtained from 1992 to 1996. His educational qualifications support his specialization in workforce engagement solutions and product management.
Background in the US Army
Michael K. Pavek has an extensive background with the US Army, where he held various roles over several years. His positions included Senior Product Manager, Deputy Director of Product Management, and Logistics Consultant, among others. He worked in multiple capacities, including as a Medical Training Development Manager and Executive Assistant to the Chief Operations Officer. His experience in the Army spanned from 2002 to 2018, providing him with a strong foundation in leadership and product management.
Achievements in Product Management
In his career, Michael K. Pavek has demonstrated significant expertise in product management within the SaaS industry. He has overseen infrastructure and architecture for government verticals and cloud services at Calabrio. His responsibilities have included leading product development initiatives and formulating strategies that enhance workforce engagement solutions. His contributions have been pivotal in shaping the product offerings at the organizations he has worked for.