Mike Bendickson
About Mike Bendickson
Mike Bendickson is a Software Engineering Manager at Calabrio, Inc, where he has worked since 2012. With over 20 years of experience in the Contact Center space, he previously held roles at Spanlink Communications and Calabrio, Inc.
Work at Calabrio
Mike Bendickson has served as Software Engineering Manager at Calabrio, Inc since 2012. In this role, he manages Product Engineering for Workforce Management (WFM). His tenure at Calabrio spans over 12 years, during which he has contributed to the development and enhancement of software solutions tailored for the contact center industry.
Previous Experience
Prior to his current role, Mike Bendickson worked at Calabrio, Inc as Principal Software Engineer - Team Lead from 2007 to 2012. He also held a position at Spanlink Communications, where he served as Principal Software Engineer - Team Lead for a decade, from 1997 to 2007, and as a Software Engineer from 1993 to 1995. His extensive experience in software engineering has been primarily focused on the contact center space.
Education and Expertise
Mike Bendickson studied Computer Science at the University of Minnesota, where he earned a Bachelor of Science (BS) degree from 1987 to 1993. His educational background provides a strong foundation for his over 20 years of experience in software engineering, particularly within the contact center industry.
Career Overview
With over 20 years of experience in the contact center space, Mike Bendickson has developed a deep understanding of software engineering and product management. His career includes significant roles in both leadership and technical capacities, allowing him to influence product development and team dynamics effectively.