Peter Burke
About Peter Burke
Peter Burke is a Territory Account Manager at Calabrio, Inc., where he has worked since 2015. He has a background in customer service contact centers and has previously held positions at Top Direct Services and Wisdom Executives, Inc.
Work at Calabrio
Peter Burke has served as a Territory Account Manager at Calabrio, Inc. since 2015. In this role, he focuses on the Greater Minneapolis-St. Paul Area, where he applies his expertise in customer service contact centers. He has played a key role in driving customer engagement strategies, utilizing the Calabrio ONE® software suite to enhance client interactions and satisfaction. His contributions have supported the growth and long-term success of the organization.
Previous Experience
Before joining Calabrio, Peter Burke held several positions that contributed to his professional development. He worked as a Communications Consultant at Top Direct Services for seven months in 2014. Additionally, he was an Account Manager at Wisdom Executives, Inc. for four months in the same year. Earlier in his career, he gained experience as a Sales Intern at Innovative Office Solutions in 2012 for two months.
Education and Expertise
Peter Burke earned a Bachelor's Degree in Entrepreneurship from the University of St. Thomas, where he studied from 2011 to 2014. His educational background has equipped him with a solid foundation in business principles. He possesses expertise in utilizing analytic insights to improve customer-consciousness within organizations, which aligns with his current role in enhancing customer engagement strategies at Calabrio.
Background
Peter Burke has a background that includes significant experience in customer service and account management. His career began with internships and entry-level positions, which provided him with a comprehensive understanding of sales and communication strategies. Over the years, he has developed a deep understanding of the dynamics of customer service contact centers, which has been integral to his success at Calabrio, Inc.