Randy Maestas Jr
About Randy Maestas Jr
Randy Maestas Jr is an Implementation Engineer at Calabrio, Inc., with extensive experience in technical support and computer telephony integration. He has worked in various roles, including 3rd Line Engineer at Teleopti and Programmer Analyst at Cognizant, and holds an Associate of Applied Science Degree in Computer Networking.
Work at Calabrio
Randy Maestas Jr. has been employed at Calabrio, Inc. since 2017, serving as both a Technical Support Engineer and currently as an Implementation Engineer. His role involves providing technical support and implementing solutions for clients in the Greater Denver Area. Over the course of his tenure, he has developed a strong understanding of the company's products and services, contributing to the successful deployment of systems for various clients.
Previous Experience in Teleopti
Before joining Calabrio, Randy worked at Teleopti as a 3rd Line Engineer from 2017 to 2019. During his two years in this role, he was based in Englewood, Colorado, where he focused on advanced technical support and system management. His experience at Teleopti helped him build a solid foundation in the field of computer telephony integration.
Education and Expertise
Randy Maestas Jr. studied at Arapahoe Community College, where he earned an Associate of Applied Science Degree in Computer Networking from 2012 to 2015. His education provided him with a strong technical background, which he has applied in various roles. He possesses expertise in CTI/ACD integration support and computer forensics, highlighting his capability in managing telephony systems and investigating computer systems for legal purposes.
Technical Skills and Troubleshooting
Randy has developed a range of technical skills throughout his career, including technical troubleshooting and documentation. He has demonstrated a strong ability to identify and resolve technical issues effectively while maintaining detailed records. His experience in technical support roles has further enhanced his problem-solving capabilities.
Early Career Experience
Randy began his career as a Computer Technician Intern at Geek Street Computers in 2015, where he worked for four months in Englewood, Colorado. This early experience allowed him to gain hands-on knowledge of computer systems and technical support, laying the groundwork for his future roles in the technology sector.