Robin Hendrix
About Robin Hendrix
Robin Hendrix is a Customer Success Manager at Calabrio, Inc., where he has worked since 2021. With a diverse background in telecommunications and project management, he has held various positions across multiple organizations, including the US Army, Tenet Healthcare, and Verizon.
Work at Calabrio
Robin Hendrix has been serving as a Customer Success Manager at Calabrio, Inc. since 2021. In this role, he focuses on ensuring customer satisfaction and success with Calabrio's products and services. His tenure at Calabrio spans three years, during which he has contributed to enhancing customer relationships and driving product adoption.
Previous Employment History
Prior to his current position, Robin Hendrix held various roles in the telecommunications and project management sectors. He worked as a Project Manager at Provalus for five months in 2019. His experience also includes serving as a Telecom Manager at Tenet Healthcare from 2003 to 2007 and as a Regional Telecom Manager at Perot Systems for one year from 2007 to 2008. Additionally, he has held positions at Verizon, ITC Service Group, Meta Solutions, Cook Children's Health Care System, and ConvergeOne.
Education and Expertise
Robin Hendrix earned a Bachelor of Science in Construction Management from Everglades University, completing his studies from 2017 to 2019. He also pursued telecommunications studies at NEC from 1999 to 2006. His military education includes various courses at the US Army, such as the Basic Installers Course and the Primary Leadership Development Course, which he completed in the late 1980s and early 1990s.
Military Background
Robin Hendrix served in the US Army from 1988 to 1994 as a Dial Central Office Installer (29N). His military training included specialized courses in telecommunications, which laid the foundation for his subsequent career in the telecom industry. His service included completing the Dial Central Office Installer course and the Primary Leadership Development Course.
Telecommunications Experience
Robin Hendrix has extensive experience in the telecommunications field, having worked in various capacities over the years. His roles included Senior PBX Installation Technician positions at both Verizon and Optus, Inc. He also served as a Network/Telecom Manager at Cook Children's Health Care System for eight years. His diverse background in telecom management and installation has equipped him with a comprehensive understanding of the industry.