Róisín O'brien
About Róisín O'brien
Róisín O'Brien is a Product Content Owner at Calabrio, Inc., with a diverse background in technical writing and information development. She has held various roles in organizations such as Trinity College Dublin, Johnson Controls, and Bord Gáis, and has earned multiple degrees in linguistics and digital arts.
Work at Calabrio
Róisín O'Brien has been serving as a Product Content Owner at Calabrio, Inc. since 2022. In this role, she collaborates with product owners and development teams both locally and globally to enhance product content. She utilizes tools such as Madcap Flare, Pendo, Mopinion, and Confluence to create help content for Calabrio products, ensuring that users have access to comprehensive and effective support resources.
Previous Experience
Prior to her current position, Róisín O'Brien held several roles in various organizations. She worked as a Senior Information Developer at Johnson Controls from 2015 to 2021. Earlier, she was a Technical Writer and Instructional Designer at Technically Write IT for eight months in 2014-2015. Additionally, she served as an I.T. Knowledge Administrator at Westbourne I.T. Global Services and as an Archival Photographer at Trinity College Dublin, both in 2015. Her career also includes roles at Bord Gáis and GlaxoSmithKline.
Education and Expertise
Róisín O'Brien has a strong educational background in linguistics and digital arts. She earned a Master's in Applied Linguistics from University College Cork in 2006 and a Master's in Digital Arts and Humanities from the same institution in 2013. She also holds a Bachelor of Arts in Joint Honours (German & French) from University College Cork, completed in 2005. Additionally, she studied Multimedia Production at Cork Institute of Technology in 2016.
Career Development
Róisín O'Brien's career development reflects a focus on technical writing, information development, and content management. She has accumulated diverse experience across multiple industries, including technology and education. Her roles have involved significant contributions to digitization projects and the creation of instructional materials, showcasing her ability to adapt to various content-related challenges.