Ryan Ang
About Ryan Ang
Ryan Ang is a Senior Escalation Manager at Calabrio, Inc., where he has worked for over five years, demonstrating expertise in technical support and implementation engineering. He holds a BS in Kinesiology and Exercise Science from the University of Minnesota-Twin Cities and an A.S. in Computer Software Engineering from Rasmussen College.
Work at Calabrio
Ryan Ang has been employed at Calabrio, Inc. since 2020, currently holding the position of Senior Escalation Manager in the Greater Minneapolis-St. Paul Area. Prior to this role, he served as an Implementation Engineer from 2018 to 2020 and as a Senior Implementation Engineer for seven months in 2020. His tenure at Calabrio includes experience as a Technical Customer Support Representative and a Technical Support Engineer, contributing to his comprehensive understanding of the company's products and customer needs.
Education and Expertise
Ryan Ang holds a Bachelor of Science degree in Kinesiology and Exercise Science from the University of Minnesota-Twin Cities, which he completed from 2007 to 2012. He also earned an Associate of Science degree in Computer Software Engineering from Rasmussen College between 2014 and 2016. His educational background equips him with a unique skill set that combines knowledge in both health sciences and technology.
Background
Before entering the technology sector, Ryan Ang worked in health services as a Rehabilitation Care Tech at Park Nicollet Health Services from 2012 to 2017. His earlier work experience includes roles as a Sales Associate at General Nutrition Center and Champs Sports, where he developed customer service skills. This diverse background has contributed to his ability to approach challenges from multiple perspectives.
Achievements
Ryan Ang has accumulated over five years of experience at Calabrio, demonstrating a strong background in technical support and implementation engineering. His career progression from Technical Customer Support Representative to Senior Escalation Manager reflects his expertise in addressing customer issues and enhancing product support. His combined experience in IT and health services positions him as a valuable resource within the organization.