Shane Johnson
About Shane Johnson
Shane Johnson is a Senior Sales Engineer at Calabrio, Inc., where he has worked remotely since 2014. With extensive experience in solutions engineering across various companies, he specializes in communicating technical value and designing applications that deliver realistic ROI for customers.
Work at Calabrio
Shane Johnson has been employed at Calabrio, Inc. as a Senior Sales Engineer since 2014. His role involves engaging with customers to communicate the business and technical value of Calabrio's products. He operates in a remote capacity, leveraging his extensive experience in the field to support diverse customer audiences, including C-level executives and front-line managers.
Previous Experience in Solutions Engineering
Prior to his current position, Shane Johnson held several roles in solutions engineering. He worked at Envision as a Senior Solutions Engineer from 2010 to 2012 and at Uptivity in the same capacity from 2012 to 2014. Additionally, he served as a Solutions Engineer at Witness Systems from 2004 to 2008 and at Verint from 2007 to 2009. He also held the position of Director, Solutions Engineering at DOW Networks from 2008 to 2010.
Education and Expertise
Shane Johnson studied at Kennesaw State University, where he gained foundational knowledge that supports his career in technology and engineering. He possesses technical proficiency in various communication technologies, including VoIP, Telephony, IVR, and Unified Communications. His expertise extends to business intelligence and text/speech analytics.
Skills in Business Analysis and Application Design
Shane Johnson is skilled in business analysis of customer operations, focusing on new or expanded product and service applications. He specializes in creating server, software, and services application designs that deliver realistic ROI for customers. His ability to communicate effectively with diverse audiences enhances his contributions to the field.