Simona Hera
About Simona Hera
Simona Hera is an Associate Manager of Product Development at Calabrio, Inc., specializing in quality assurance and customer issue resolution. With extensive experience in automated testing and a background in electrical engineering, she has held various roles in software quality assurance since the early 2000s.
Work at Calabrio
Simona Hera has been employed at Calabrio, Inc. since 2017, serving as the Associate Manager of Product Development with a focus on Reporting and Quality Assurance. In this role, she specializes in test planning and execution, contributing to the enhancement of quality assurance processes within the organization. Her responsibilities include overseeing product reliability and addressing customer issues, which are critical for maintaining high levels of customer satisfaction.
Previous Experience in Quality Assurance
Before joining Calabrio, Simona Hera accumulated extensive experience in quality assurance across several companies. She worked at Actenum Corporation as a Senior Quality Assurance Engineer from 2006 to 2010. Prior to that, she served as Test Team Lead at Axonwave Software from 2002 to 2006. Her career began at Microsoft, where she was a Software Test Engineer for one year in 2001-2002. Additionally, she held a position as a Senior Quality Assurance Engineer at Indicee Inc. from 2010 to 2014.
Education and Expertise
Simona Hera holds a B.Sc. in Electrical Engineering, specializing in Automatic Control and Industrial Informatics from Politehnica University of Bucharest. She also earned an Applied Science Certificate in Software Engineering from The University of British Columbia, focusing on Software Project Management. Her educational background supports her expertise in automated testing and release management, which are vital for efficient product development cycles.
Specialization in Customer Satisfaction
Simona Hera specializes in customer issues tracking and resolution, which plays a significant role in ensuring high customer satisfaction and product reliability. Her focus on these areas allows her to effectively address and resolve customer concerns, contributing to the overall success of the products she oversees.