Steve Rongevær Boother
About Steve Rongevær Boother
Steve Rongevær Boother is a Sales Engineer at Calabrio, Inc. with over two decades of experience in the contact center industry, having previously held roles at companies such as IP Integration, Vodafone, and PepsiCo.
Work at Calabrio
Steve Rongevær Boother has been employed at Calabrio, Inc. as a Sales Engineer since 2022. He operates from London, England, United Kingdom. In this role, he focuses on enhancing Workforce Enablement within contact centers. His expertise includes implementing and optimizing Calabrio ONE, which contributes to the efficiency and effectiveness of contact center operations.
Previous Experience in the Contact Center Industry
Steve has accumulated over two decades of experience in the contact center industry. Prior to his current position at Calabrio, he worked at several notable companies. He served as Lead Consultant at IP Integration from 2019 to 2022, Design Authority at Vodafone from 2014 to 2017, and Senior Operations Engineer at Vodafone from 2012 to 2014. His experience also includes roles at Puzzel, PepsiCo, and the Child Support Agency.
Education and Expertise
Steve studied at Tavistock College. He possesses expertise in implementing and optimizing various contact center solutions, including Calabrio ONE, Genesys Cloud, Avaya, and Verint. His technical skills are complemented by his extensive experience in the contact center sector, allowing him to effectively address the needs of clients and enhance operational performance.
Career Timeline
Steve's career includes significant roles across various organizations. He began as a Helpdesk Support Engineer at Walkers Snack Foods Ltd from 1999 to 2002, followed by a position as Application Support Specialist at the Child Support Agency from 1993 to 1998. He then transitioned to PepsiCo as a Senior Support Engineer for one year in 2002. His subsequent roles included Product Manager at Puzzel from 2017 to 2018 and Lead Consultant at IP Integration from 2019 to 2022.