Tara Schnurr
About Tara Schnurr
Tara Schnurr serves as the Support Services Manager at Calabrio, Inc. in Minneapolis, Minnesota, where she has worked since 2017. With extensive experience in IT service management and a strong background in various technical roles, she demonstrates effective collaboration and process improvement skills.
Work at Calabrio
Tara Schnurr has served as the Support Services Manager at Calabrio, Inc. since 2017. In this role, she has been responsible for overseeing support services, ensuring customer satisfaction, and enhancing service delivery processes. Her tenure at Calabrio spans over seven years, during which she has developed strong partnerships across various organizational levels, demonstrating her collaborative skills.
Previous Employment History
Prior to her current role, Tara Schnurr held several positions in various organizations. She worked at Olr as a Senior Service Delivery Manager from 2013 to 2014 and also served as Support Manager - Americas in 2013. Her experience includes a role as Customer Technology Manager at Bi Worldwide for three months in 2016. Additionally, she has worked at Quantum Retail Technology as an Application Analyst and at Retek as a Software Engineer L3.
Education and Expertise
Tara Schnurr earned her Bachelor of Arts degree from the University of St. Thomas, where she studied Mathematics, Business Administration, and Computer Science from 1991 to 1995. She possesses expertise in ITIL Service Management, focusing on aligning IT services with business needs. Her skills also include Continuous Process Improvement, Sox Compliance, and Best Practices, emphasizing her commitment to operational efficiency.
Skills and Competencies
Tara Schnurr demonstrates a strong aptitude for partnering with all levels of an organization, showcasing her interpersonal and collaborative skills. Her professional background reflects a focus on enhancing service delivery and operational processes. She is well-versed in ITIL Service Management and has a solid foundation in Continuous Process Improvement, which supports her ability to drive efficiency and compliance in her roles.
Career Progression
Tara Schnurr's career spans several roles across different organizations, beginning with her position as a Software Developer at Accenture from 1995 to 1999. She has progressively taken on more responsibility, transitioning through various roles such as Project Manager and Business Analyst at Mastercard, and later, multiple positions at Olr. Her diverse experience in technology and service delivery has contributed to her current expertise in support services management.