Tom Hutjens
About Tom Hutjens
Tom Hutjens serves as the Customer Success Manager for Benelux at Calabrio, Inc. since 2021, bringing extensive experience in project management and workforce optimization from previous roles at Verint and other organizations.
Work at Calabrio
Tom Hutjens has been serving as the Customer Success Manager for the Benelux region at Calabrio, Inc. since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Calabrio's solutions. His experience in customer success aligns with his background in project management and workforce optimization, allowing him to effectively address client needs and drive engagement.
Previous Experience at Verint
Prior to his current position, Tom Hutjens worked at Verint for several years in various roles. He served as Manager PMP - EMEA from 2018 to 2021, where he managed project management processes across the region. He also held positions as Senior Project Manager and Team Lead Project Management Benelux, contributing to project execution and team leadership in the Amsterdam area.
Education and Expertise
Tom Hutjens studied at Zuyd Hogeschool | Zuyd University of Applied Sciences, where he earned a bachelor's degree from 1989 to 1993. He furthered his education at the Rotterdam School of Management, Erasmus University, for one year from 2004 to 2005. His expertise includes project management, system and process optimization, and workforce management, with a focus on improving organizational efficiency.
Background in Management Consultancy
Tom Hutjens has a solid background in management consultancy, having worked with various organizations to enhance operational efficiency. His roles included management consultant positions at APG, Interpolis, and Unive-VGZ-IZA-Trias. His extensive experience in consultancy has equipped him with the skills to analyze and optimize business processes effectively.
Career Timeline and Roles
Throughout his career, Tom Hutjens has held numerous positions across different organizations. His roles include project manager at Teleperformance, WFM consultant at CZ, and various project management positions at Verint. He has accumulated over two decades of experience in project management and consultancy, focusing on workforce management and optimization.