Vaneet Kapoor
About Vaneet Kapoor
Vaneet Kapoor is a Senior Engineer at Calabrio, Inc., with a background in telecommunications and transportation. He has over 20 years of experience in various roles, including Solutions Architect at NICE Systems and Associate Director at UBS.
Work at Calabrio
Currently, Vaneet Kapoor serves as a Senior Engineer at Calabrio, Inc. He has been in this role since 2020, working remotely. Kapoor's responsibilities include providing expertise in deployment methodology and change control specifically tailored for call center environments. His role involves improving processes from both vendor and customer perspectives, ensuring effective communication and operational efficiency.
Previous Experience at NICE Systems
Vaneet Kapoor previously worked at NICE Systems as a Solutions Architect from 2013 to 2019. During his six years in this position, he contributed to various projects aimed at enhancing customer engagement and operational performance. His role involved collaborating with clients to implement solutions that met their specific needs within the telecommunications sector.
Experience at UBS
Before joining NICE Systems, Kapoor held the position of Associate Director at UBS from 2001 to 2010. His nine-year tenure at UBS allowed him to develop skills in managing complex projects and supporting the financial services industry. His work involved ensuring that technology solutions aligned with business objectives.
Background in Telecommunications and Transportation
Vaneet Kapoor has a strong background in supporting the telecommunications and transportation lines of business. His experience spans multiple industries, including financial services, healthcare, and government sectors. This diverse background enables him to apply his technical knowledge effectively across various domains.
Education and Qualifications
Vaneet Kapoor earned a Bachelor of Science in Electrical Engineering (BSEE) from the New Jersey Institute of Technology. He also holds an Associate of Applied Science (AAS) degree from Hudson County Community College. His educational background provides a solid foundation for his technical expertise and professional development.