Vlad Melonari
About Vlad Melonari
Vlad Melonari is a Solutions Engineer at Calabrio, Inc. in Münster, Germany, where he has worked since 2021. He has over seven years of experience in workforce management, specializing in optimizing processes and implementing tools for decision-making in resource management.
Work at Calabrio
Vlad Melonari has been employed at Calabrio, Inc. as a Solutions Engineer since 2021. He operates from Münster, Nordrhein-Westfalen, Deutschland. In this role, he focuses on implementing tools and systems that enhance decision-making speed in resource management. His expertise contributes to the company's mission of improving workforce management solutions.
Previous Experience in Workforce Management
Prior to joining Calabrio, Vlad Melonari worked at Majorel Germany in various roles. He served as WFM Manager Hub from 2020 to 2021 and as Workforce Management Specialist and Consultant from 2019 to 2020. His experience at Majorel involved optimizing workforce management processes and setting up WFM environments. He also worked at Arvato Services in multiple capacities, including Workforce Management and Help Desk Agent from 2008 to 2015.
Education and Expertise
Vlad Melonari holds a Master of Business Administration from Handwerkskammer Bildungszentrum, which he completed in 2013. He also achieved a Bachelor's Professional for Office & Project Organisation from the same institution in 2012. Additionally, he received training as a Management Assistant for Wholesale and Foreign Trade from IHK Münster from 2006 to 2008. His educational background supports his specialization in workforce management and business development.
Advocacy and Professional Interests
Vlad Melonari advocates for sharing and discussing best practices in workforce management and business development. He is passionate about turning ideas into operational businesses, emphasizing the importance of business development projects. His focus on collaboration and knowledge sharing contributes to the advancement of workforce management practices.
Years of Experience in Workforce Management
Vlad Melonari has over seven years of experience in workforce management specifically for contact centers. His career has been dedicated to setting up WFM environments and optimizing processes to improve efficiency and effectiveness in resource management. This extensive experience positions him as a knowledgeable professional in the field.