Mahwish Sheikh
About Mahwish Sheikh
Mahwish Sheikh is a Guest Services Supervisor with over a decade of experience in learning and development, currently working at The Calgary Stampede in Alberta, Canada. She has a background in training and human resource management, having previously worked at Majid Al Futtaim in various roles for six years.
Work at Calgary Stampede
Mahwish Sheikh has served as a Guest Services Supervisor at The Calgary Stampede since 2019. In this role, she oversees guest services operations, ensuring a high standard of customer experience. Her responsibilities include managing guest inquiries, coordinating service teams, and implementing strategies to enhance visitor satisfaction. The Calgary Stampede is a significant event in Alberta, Canada, known for its rodeo and exhibition, making her role essential in maintaining the event's reputation.
Previous Experience at Majid Al Futtaim
Prior to her current position, Mahwish Sheikh worked at Majid Al Futtaim in various roles from 2010 to 2019. She began as a Training Executive, then progressed to Learning and Development Specialist, and finally served as a Trainer. Her six years in Dubai focused on enhancing employee training programs and developing learning strategies tailored to client needs. This experience contributed to her expertise in customer experience and coaching.
Education and Expertise
Mahwish Sheikh holds multiple qualifications in business administration and human resource management. She achieved an MBA from Jinnah University between 2004 and 2006. Additionally, she completed an Advanced Diploma in International Teaching and became a Certified Trainer through City & Guilds in 2009-2010. Her educational background supports her extensive experience in learning and development, emphasizing personalized client training.
Professional Skills and Specializations
Mahwish Sheikh specializes in customer experience and coaching, recognized for her effective implementation of training strategies. She is known for integrating diverse team perspectives into actionable strategies, which enhances team performance. Her strong interpersonal skills and leadership abilities have been instrumental in managing multiple priorities in fast-paced environments, contributing to her success in guest services.