Ceazar Oggie Camales
About Ceazar Oggie Camales
Ceazar Oggie Camales is an Account Relationship Manager at Callbox Inc in the Philippines, with a background in Electrical, Electronics and Communications Engineering from the University of Southern Mindanao. He has extensive experience in the BPO industry, including roles in training, supervision, and client relationship management.
Work at Callbox
Ceazar Oggie Camales has been employed at Callbox Inc as an Account Relationship Manager since 2021. In this role, he is responsible for managing client relationships and ensuring client success. His experience in the BPO industry supports his ability to enhance client satisfaction and drive business growth.
Education and Expertise
Ceazar studied at the University of Southern Mindanao, where he earned a Bachelor of Applied Science in Electrical, Electronics, and Communications Engineering from 2009 to 2014. This educational background provides him with a strong foundation in technical and analytical skills relevant to his career.
Background in BPO Industry
Ceazar has extensive experience in the BPO industry, having worked in various roles since 2014. He began as an Associate at Teleperformance and progressed to positions such as Team Supervisor and Corporate Trainer. His roles involved training and supervising teams, focusing on skill enhancement and performance improvement.
Leadership Experience
Throughout his career, Ceazar has demonstrated leadership capabilities. He served as an Account Supervisor for both travel and sales accounts for five years, where he managed teams and ensured operational efficiency. Additionally, he was a Sales Team Lead at VXI PH for two years, further solidifying his management skills.
Customer Service Background
Ceazar has a strong background in customer service, having worked as a Customer Service Representative for both telco and travel accounts. This experience has equipped him with the skills necessary to address client needs effectively and enhance customer satisfaction.