Hernando Montiel
About Hernando Montiel
Hernando Montiel is a Sales and Marketing Representative at Callbox Inc in Antioquia, Colombia, with a background in customer service and sales spanning approximately three years. He holds a Licentiate degree in Music from Universidad Católica 'Cecilio Acosta' and has worked in various roles within the BPO industry.
Work at Callbox
Hernando Montiel has been employed at Callbox Inc as a Sales and Marketing Representative since 2021. In this role, he is responsible for generating leads and prospects, contributing to the company's marketing efforts. His position is based in Antioquia, Colombia, where he has developed skills relevant to sales and marketing within the BPO industry.
Education and Expertise
Hernando Montiel studied at Universidad Católica 'Cecilio Acosta' from 2011 to 2017, where he earned a Licentiate degree in Música. This educational background complements his professional experience in the BPO industry, where he has focused on customer service and sales for approximately three years.
Background in Customer Service
Hernando has a background in the BPO industry, specifically in customer service and sales. He worked as a Customer Service Representative at Solvo Global for six months in 2022 to 2023. Additionally, he has experience as a Case Manager at Kirkendall Dwyer LLP for six months in 2023, where he was based in Houston, Texas, United States.
Experience with Key Performance Indicators
Hernando Montiel has experience managing key performance indicators (KPIs) and daily sales metrics. He has worked with notable companies such as Walmart.com, BestBuy.com, MLB, Reservationdesk.com, and Angie's List, where he applied his skills in sales and customer service to meet organizational goals.
Current Roles at Solvo Global and Alorica
In addition to his role at Callbox, Hernando is currently employed at Solvo Global as a Sales and Service Agent since 2021, working in Medellín, Antioquia, Colombia. He also holds a position at Alorica as a Representante del servicio de atención al cliente, further enhancing his experience in customer service and sales.