Alex Baker
About Alex Baker
Alex Baker is an IT professional with extensive experience in technical support roles across various organizations. He has worked at Callminer since 2017 and previously held positions at the Lee County Tax Collector Office, Atos, Chico's Fas, Inc., and Capital Region Boces.
Current Role at CallMiner
Alex Baker has been working at CallMiner in the role of Internal IT since 2017. This position is based in Waltham, Massachusetts. In this capacity, Baker is responsible for managing internal IT operations and providing technical support to ensure the smooth functioning of the company's IT infrastructure.
Previous Experience at Lee County Tax Collector Office
Before joining CallMiner, Alex Baker served as a Senior Technical Support Specialist at the Lee County Tax Collector Office from 2012 to 2017. This role was based in Lehigh Acres, Florida, where Baker provided technical support and assistance to staff and ensured efficient operation of IT systems.
Technical Support Experience at Atos
Alex Baker worked at Atos as a Technical Support Specialist from 2005 to 2008. This position was located in Bezons, Ile-de-France, France. In this role, Baker provided technical assistance and support for various IT-related issues, contributing to the overall efficiency of the organization's technical operations.
Education and Training Background
Alex Baker studied at the United States Air Force (USAF) Keesler Air Force Base in Biloxi, Mississippi, from 1987 to 1989. This two-year program provided foundational training in technical skills relevant to IT and support roles.
Career at Chico's Fas, Inc.
From 2008 to 2010, Alex Baker worked as a Desktop Support Technician at Chico's Fas, Inc. in Fort Myers, Florida. In this role, Baker was responsible for providing desktop support and troubleshooting technical issues for employees, enhancing the overall productivity of the organization.