Allison Connell
About Allison Connell
Allison Connell is a Business Development Representative II at CallMiner, specializing in customer interaction analytics and leveraging AI technologies. She has a diverse background in business development and marketing, with previous roles at Cybereason, Traceable AI, and Noble Health Services.
Work at CallMiner
Allison Connell has been employed at CallMiner as a Business Development Representative II since 2022. In this role, she focuses on initiatives that aim to reduce customer churn and enhance employee satisfaction. She utilizes data-driven insights to support these initiatives, contributing to the overall effectiveness of the company's customer interaction strategies.
Previous Experience in Business Development
Prior to her role at CallMiner, Allison Connell worked at Cybereason as an Enterprise Business Development Representative from 2021 to 2022. During her time there, she developed skills in identifying trends and tracking customer journeys, which are essential for improving omni-channel customer interactions. Additionally, she served as a Marketing & Sales Associate at Noble Health Services from 2018 to 2019 and worked as a Sales Representative at W.B. Mason Company Inc. from 2019 to 2020.
Education and Expertise
Allison Connell studied at St. John Fisher University, focusing on Biochemistry and Pre-Pharmacy for eight months in 2015 to 2016. She later attended Le Moyne College, where she earned a Bachelor's degree in Business Marketing from 2016 to 2019. Her educational background supports her expertise in leveraging AI and machine learning technologies to enhance customer interaction analytics.
Background in Recruitment and Security
Allison has experience in recruitment and security roles. She worked as an Engineering & Scientific Recruiter at Aerotek for four months in 2020 to 2021. Additionally, she served as an API Security Advisor at Traceable AI for three months in 2022. These positions contributed to her understanding of technical and customer-focused environments.