Alvin Williams
About Alvin Williams
Alvin Williams is a Security Analyst II at CallMiner in Fort Myers, Florida, with a background in technical support and security analysis. He has over a decade of experience in the field, including roles in the US Army and various technology positions in corporate and educational settings.
Work at CallMiner
Alvin Williams currently holds the position of Security Analyst II at CallMiner, a role he has occupied since 2022. He also serves as a Junior Information Security Analyst at the same company, a position he has held since 2020. His work at CallMiner is based in Fort Myers, Florida, where he contributes to the company's security initiatives and protocols.
Education and Expertise
Alvin Williams studied at Kaplan University, where he earned a Bachelor's degree in Computer and Information Systems Security/Information Assurance from 2010 to 2012. He also obtained an Associate of Science degree in Network and System Administration/Administrator from 2008 to 2010. His educational background provides him with a solid foundation in information security and system administration.
Background
Alvin Williams has a diverse professional background that includes extensive experience in technology support and security analysis. He served in the US Army as a Patriot System Operator for over 11 years, which equipped him with technical and security skills. His career also includes roles at various organizations, including TTEC, UnitedHealth Group, and Orange County Public Schools, where he gained experience in desktop support and technical analysis.
Previous Employment History
Prior to his current roles at CallMiner, Alvin Williams worked at TTEC as a Desktop Support Technician and IT Site Lead from 2017 to 2020. He also held the position of Technical Support Analyst at UnitedHealth Group from 2016 to 2017 and worked as a Technology Support Representative at Orange County Public Schools from 2013 to 2016. His early career included a role as a System Administrator at the Better Business Bureau from 2004 to 2005.