Amanda Storti
About Amanda Storti
Amanda Storti serves as the Senior Director of Customer Success for Healthcare, Education, and Finance at CallMiner, where she has worked since 2023. She has a background in customer success and account management, with previous roles at Citrix and DialogTech, and holds a degree in Business Administration with a concentration in Marketing from the University of Illinois at Urbana-Champaign.
Current Role at CallMiner
Amanda Storti serves as the Senior Director of Customer Success for Healthcare, Education, and Finance at CallMiner. She has been in this role since 2023, focusing on utilizing CallMiner's conversation intelligence solutions to enhance business processes. Her responsibilities include aligning technology with customer growth and success outcomes, ensuring that clients achieve their desired results through effective use of the company's products.
Previous Experience at Citrix
Prior to her current position, Amanda worked at Citrix as an Executive Customer Success Manager from 2020 to 2021. During her tenure in Chicago, Illinois, she was responsible for managing customer relationships and ensuring client satisfaction with Citrix's offerings. This role contributed to her extensive experience in customer success management.
Career Background at DialogTech
Amanda Storti has a significant history with DialogTech, where she held multiple roles over several years. She served as the Customer Success Director and Enterprise Team Lead from 2018 to 2020, and previously as Major Account Executive and Enterprise Account Manager. Her time at DialogTech provided her with expertise in call tracking and analytics, which she has leveraged in her subsequent roles.
Educational Background
Amanda studied at the University of Illinois at Urbana-Champaign, where she earned a Bachelor of Science in Business Administration with a concentration in Marketing from 2003 to 2007. She also attended the University of Melbourne - Melbourne Business School, where she achieved First Class Honors in the Department of Management and Marketing in 2006. This educational foundation has supported her career in customer success and business management.
Expertise and Skills
Amanda possesses deep product knowledge and domain expertise in Microsoft, NetSuite, and SAP ERP and CRM solutions. She has a proven ability to develop strategic executive relationships and customer advocacy initiatives. Her skills in aligning technology business value with customer success outcomes have been instrumental in her roles across various organizations.